We had moderate damage (18 K$) to our house from Hurrricane Sandy. The Dennis Lamb Agency and the State Fam Claims office provided FIRST CLASS service. We were given an initial payment after an inspection by the claims office and obtaining specific quotes from our preferred contractors and other service providers. The initial payment was approximately two thirds of the estimated repair costs. When all of the work was done, documention of the actual repair costs was forwarded to the claims office. (The actual repair costs were somewhat higher than the quotes). The claims office forwarded a check for the difference between the actual repair costs and the initial payment less the $500 deductable.
Horroble bussiness ethics, they were too busy to give me an accurate quote, then discovered they couldn't cover me, dropped my insurance and shorted me $100 when they sent my refund. Don't expect anyone to call you back either, they might send an e-mail telling you to call them. This was a horrible experience, save yourself and look elsewhere for insurance.
I called Dennis Lamb's office to apply for a new policy and Sandra Johansen could not have been more helpful or knowledgeable. She was friendly, courteous and got all of the information I needed in a very timely manner. She was a pleasure to deal with and I would recommend her and the office to anyone in need of any insurance policies. She went out of her way to assist me and I would definitely encourage anyone I know to contact Sandra.
During the entire process, there were no hassles and everything was conducted in as very professional manner. I was very please with the service provided.
Dennis Lamb State Farm Insurance Agent is a US Insurance Agency based in Chester, New Jersey. Dennis Lamb State Farm Insurance Agent is located at 267 Main St, Chester, NJ 07930, USA.
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